Managing Virtual Teams:
Before the COVID-19 pandemic, there were many questions about whether people could actually be more productive by working from home. Guess what we found when we virtualized the workplace? Not only are people just as productive when working remotely, but many are more productive. With no travel time, back-to-back meetings, and less time at the water cooler, many people can get more work done from home.
That doesn't mean we never have to worry about remote worker responsibilities. However, measures to ensure accountability must be balanced with systems that allow workers some autonomy and control over their work processes. After the pandemic, many workers are simply reluctant to return to rigid management practices. So we had to find the sweet spot between structure and flexibility. We need to support this balance with the right technologies and systems.
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